OneChatDone
EU · Representative services

EU authorised representative support for your products

Tell OneChatDone AI what you sell and where you sell it. Get a clear explanation of the €95 EAR service, then use the existing Service Catalog, Cart and purchase process.

Discuss the €95 programme with AI

Ask freely about your products, documents, scope or fees. You can also request help from our team.

A clear starting point

Confirm the scope before choosing a plan

01

Your business and products

We begin with the company entity, the types of products and the scope of representative support you need.

02

Your existing arrangements

If you already have a representative or related service, tell us what it currently covers so you can assess whether another arrangement is needed.

03

Your selling platforms

Tell us where you sell. Any platform-specific plan is checked against its actual eligibility and service terms.

Marketplace support programme

EU representative — €95 / service year with an eligible marketplace support programme

One company entity, one EU representative and up to 20 accepted product groups for one service year.

For compliant, non-sensitive products within this scope, choose the €95 EAR programme service in the Service Catalog. Toys, compliance-document questions, historical issues, multiple entities and relevant third-party brand-rights questions need expert confirmation before proceeding.

Tell OneChatDone AI what you sell and where you sell it. Get a clear explanation of the €95 EAR service, then use the existing Service Catalog, Cart and purchase process.

Discuss the €95 programme with AI ↗

The €95 fee is for the representative service within this scope. Testing, document remediation and work outside that scope are separate services where needed. Review the applicable total and service terms before payment.

Ask in this conversation if you are unsure about your products or documents. Expert help is available when your case needs further confirmation.

How are product groups agreed?

Your service documents identify the accepted product groups for the appointment. The scope is one company and up to 20 accepted product groups; additional entities or products beyond that scope need further confirmation.

Toys, document gaps and other complex cases

Toys and other sensitive products need expert confirmation. Describe the reports and declarations you already have so relevant gaps can be understood; existing reports do not automatically prove full product compliance, and further testing is not assumed for every case. If third-party trademarks or brands are involved, relevant rights or authorisation may need checking for your situation.

Use Contact our team to request expert follow-up and describe the documents you have. The team can confirm the appropriate way to share files for review.

A previous marketplace rejection needs its own review. Describe what the platform requested or paste its notice as text; a new appointment may not resolve the underlying issue. Each company entity needs an agreed scope.

Discuss product documents with AI →

Representative role and product compliance

The €95 EAR service is an appointment under a written mandate for specified representative tasks within the agreed scope. That appointment is not proof or a guarantee that a product meets all applicable EU requirements, and does not guarantee marketplace acceptance. Manufacturers retain their own product-safety and compliance duties; product-specific requirements still need to be met. Commercial scope exclusions do not remove mandatory duties under an accepted appointment.

Updated 2026-10-28. Programme pricing and scope are confirmed with OneChatDone.

Before you decide

Common questions

Can I buy the service for my products and marketplace?

For compliant, non-sensitive products within this scope, choose the €95 EAR programme service in the Service Catalog. Toys, compliance-document questions, historical issues, multiple entities and relevant third-party brand-rights questions need expert confirmation before proceeding.

What if I sell toys or have document questions?

Toys and other sensitive products need expert confirmation. Describe the reports and declarations you already have so relevant gaps can be understood; existing reports do not automatically prove full product compliance, and further testing is not assumed for every case. If third-party trademarks or brands are involved, relevant rights or authorisation may need checking for your situation. Use Contact our team to request expert follow-up and describe the documents you have. The team can confirm the appropriate way to share files for review.

Where do I purchase the €95 service?

Enter AI Chat from this page. The Service Catalog opens on the €95 EAR programme service; add it to your Cart and follow the existing purchase process.

Does a marketplace link certify product compliance?

A link provides service context. It does not certify product compliance, establish brand rights or prove official marketplace credentials.

Start with a conversation.

Ask about your products and the service. For compliant non-sensitive products within the stated scope, choose the €95 EAR service in the Service Catalog. Expert help is available for exceptions.

Continue with AI

The company providing your service and the address used for your country and service are confirmed in your service documents.